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Slack Native Workflows

Enter your incident details and communicate the impact and severity across the organization. Use the Allma default severity levels or define your own that align with your business needs.

Upon incident creation, Allma provisions a dedicated incident channel to consolidate troubleshooting efforts and provide a safe space for collaboration.

Prompt your users to select their role when entering a new incident channel. Add notes, update the incident timeline, and coordinate cross-team collaboration and status updates all from within the incident channel.

Choose from the default industry guidelines for roles or edit / create your own unique roles that align with your existing incident practices.

Continue to inform and guide your teams on their specific responsibilities related to each role. Use Allma's best practice guidance (pre-loaded role checklist) or customize to meet your own organizational needs.


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Incident collaboration

What is incident collaboration?Why allmaSlack Native WorkflowsCommunications RoutingIntegrationsTimeline & AnalyticsInteractive Emulator

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