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Incident Guidance

Open-sourced incident guidance from 300+ Engineering leaders.

Designing and implementing an incident process from the ground up is a significant undertaking. Rather than spending time reinventing the wheel, we suggest drawing inspiration from model companies and frameworks who have figured it out and have tried and true incident practices built from years of learning.

Allma has compiled world-class incident guidance that you can use with your team without having to go out and aggregate yourself or build a process from scratch.

Our guidance derives from model companies such as Google and Netflix and industry frameworks, such as the Incident Command System, complete with learnings we've compiled from 300+ Engineering leaders.

We've embedded these best practices directly into the Allma tool guiding you and your team through an incident, every step of the way. All our incident guidance is fully configurable so you can flexibly edit to your unique team's culture, tooling, and way of operating.

In open sourcing our incident guidance, we hope to facilitaitate the sharing of knowledge, foster learning, and help others develop healthy incident practices at their organizations. If you have thoughts, feedback, or best practices of your own, reach out to We'd love to hear from you!


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